Privacy Policy
1. Introduction
Privacy Policy Effective Date: April 02, 2025
WolfJets Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including our website and WolfJets Elevate Card membership.
2. Definitions
• Personal Data: Any information that can identify an individual.
• Processing: Any operation performed on personal data.
• Data Controller: WolfJets Ltd.
• Data Processor: Third parties that process data on our behalf.
3. Information We Collect
We collect and process the following personal data:
• Name, email, phone number
• Payment details
• Passport & visa details
• Address & occupation
4. How We Collect Data
We collect your data through website forms, phone calls, cookies, and third-party providers.
5. Legal Basis for Processing Data
We process data under:
• Contractual Obligation
• Legitimate Interest
• Legal Compliance
• Consent
6. How We Use Your Data
Your data is used for:
• Service fulfillment
• Marketing & promotions
• Personalized customer experiences
• Third-party services
7. Data Sharing & Third Parties
We only share data with travel partners, luxury service providers, and payment processors. We do not sell your data.
8. International Data Transfers
We comply with GDPR for international data transfers using Standard Contractual Clauses (SCCs).
9. Cookies & Tracking Technologies
We use essential, analytics, and marketing cookies. Users can manage preferences through browser settings.
10. Data Storage & Security
Data is securely stored with encryption and two-factor authentication.
Retention period: 2 years if inactive or upon request.
11. Your Rights & Control
You have the right to access, update, delete, or restrict data processing.
Opt-out options are available via email or phone.
12. Data Breach Notification
We will investigate breaches, notify affected users, and report incidents as required by law.
13. Complaints & Dispute Resolution
Contact us first for any concerns. If unresolved, complaints can be escalated to the ICO.
14. Changes to This Privacy Policy
We update this policy periodically and notify users via email and website announcements.
15. Contact Information
Email: enquiries@wolfjets.com
Phone: 07300993834
Address: THORNEY HOUSE, RICHINGS WAY, IVER, SL0 9DE, United Kingdom
